My husband and I would like to thank members of your security and welfare team for their help and kindness.
We attended the YCS Yugioh event at the London Excell in Hall S7, from the 25th to the 27th October with our son.
On the Saturday morning our son felt unwell while queuing outside. My husband took him to the front of the queue and explained they needed to get to the bathroom urgently. They were helped through by one of your team Michelle, who was one of the Welfare Officers that day.
Throughout that day and for the rest of the weekend, Michelle regularly checked up on us, checking that our son was ok and ensuring we knew where to access help if needed. Her professionalism, friendliness and kindness was much appreciated.

I am a Registered General Nurse with 30 years experience, including working in the army and the prison and I was very impressed with how your team supported the Yugioh event. There were over 2,500 players attending on the Saturday, 700 who I believe had to be turned away due to there not being enough places for them. Despite the added pressure this must have caused, (plus the 100,000 that were attending the Comic Con walking through too!) your staff were pleasant, smiling and made efforts to ensure that the event was kept safe. I’d like also to thank Phil, who we have seen at this YCS event for the last 3 years, who always says hello to us.
Michelle’s number on her hi- viz jacket was 491, apologies, I can’t remember Phil’s but he is always on duty in the YCS event hall.

I do hope that you can relay our thanks to your staff. Their timely help and kindness ensured that the weekend was as stress free and as fun as possible for us and our son.

Thank you so much. You guys will be my first port of call for any security needs for future events that I’m running at TP.

Please thank your guys for their absolute professionalism and good humour throughout the night. Your team were integral to the smooth running of the event and the positive response we have received from the management at Tullett Prebon and our brokers and clients this morning is owed to them as part of a slick operation!

Just wanted to thank you for looking after Olly and Stacey at last week’s boat show. I will be in touch if we take Olly down to the Sunseeker factory, be great for you to come along too. Maybe sort something out later in the Spring after the tour?
Should be going to Glastonbury also, so no doubt see you there!

The recent WorldSkills London 2011 took over the entire 90,000m2 of floor space at ExCeL London making it the largest and most complex event ever to be held at the venue with nearly 200,000 people participating in the event over four days.

Gainsborough provided the security provision and demonstrated an exceptional level of service both during the planning stages and onsite. From assisting with preparing delegate bags to managing crowds no job was too big or too small and the team consistently delivered above and beyond what was expected of them. The staff were pleasant, enthusiastic and knowledgeable about the event right across the board plus the consistency of the same staff at pitch stage, throughout the planning phase to delivering the event onsite made a huge difference and was a refreshing change.

I would have no hesitation in recommending Gainsborough to anyone who is looking for a professional service with a personal touch and complete peace of mind over the safety and security of the event and its visitors. I am looking forward to working with the team on future projects and would like to say a massive thank you on behalf of the WorldSkills London team for all their hard work and commitment

It was a real pleasure to work with Gainsborough Events Management Ltd. as the supplier of event security and stewarding personnel for WorldSkills London 2011. The enthusiasm with which they engaged with our event was impressive and I received many reports of the helpful and friendly way in which Gainsborough’s staff worked with others. Our relationship with Gainsborough was a great example of a very successful partnership between ourselves and a very significant and important contractor.

Just want to say a huge thank you for all your effort, enthusiasm, dedication, patience and hard work for BNTM Live 2011.
The event has received fantastic feedback and that is down to the effort of you guys, your extended teams and the whole team onsite.
The event wouldn’t have been as spectacular without you and I felt privileged and proud to work alongside you all.
Really appreciate all of the time and effort you all put in and hope that you also managed to enjoy it!

THANK YOU

I have worked with Kevin Bird and the Gainsborough team for the last 5 years. They are thoroughly professional extremely responsive and also a pleasure to work with! The team onsite are always polite intelligent and well informed on the details of our event and our visitors. I wouldn’t trust our event security with anyone else.

Gainsborough was newly appointed at the start of 2015 as sole provider of security provision at all our UK events. It is a real pleasure to work with such a professional, passionate and personable company.

As a client we feel like they take each of our event’s successes personally, and will work with us to achieve our objectives tirelessly.

Each of the Gainsborough team members take the time to fully understand the briefs given and work with us to provide a safe, secure and welcoming environment on our events for all our customers, be that contractors, exhibitors or visitors.

The support they have provided the Operations team throughout the course of the year to implement CDM regulations across the board on our events has been irreplaceable, ensuring no one accesses sites with appropriate PPE, badges and site safety inductions.

In short they really are a valued extension of our show teams and we look forward to continuing to work together in 2016.

I have worked with Gainsborough for over 7 years and I have no reason to go elsewhere! From helping us to set up procedures and best practice through to managing incidents on the ground on our behalf, I know we are in safe hands with Kevin, Lisa, Elliot and the wider team.

They know how to deal with our audience with a friendly and calm manner, defuse potential anti-social behaviour before it happens, and are able to swiftly and professionally deal with any incidents that occur.

Put simply, they are the best at what they do.

UBM & Gainsborough have enjoyed a great working relationship for a number of years now, they are without a doubt best in class for exhibition security solutions in all the major UK venues that we utilise and I wouldn’t hesitate to recommend them to other organisers.

In the current climate where security plans are under constant review, updates & scrutiny often at the last minute or whilst onsite Gainsborough have proven themselves to be adaptable, proactive and informative time and time again.