To Provide Superior Event Security Services
Gainsborough Events Management is dedicated to delivering a superior and personalised Event Security Service with efficiency, effectiveness, honesty and integrity at its core.
We continually strive to improve our delivery and quality of service with a personal approach designed to promote long-lasting, beneficial working partnerships.
We monitor, test and audit our performance, delivery methods and administration processes, so as to maintain and progressively improve the efficiency and value of service that we supply. We embody a commitment to superior customer service and an attentiveness to our Clients aims, needs and values.
In pursuit of our commitment to supply an impeccable quality of service and our commitment to our Clients, Gainsborough will:
- Supply a strong and effective management and supervisory structure
- Operate an effective and efficient control and administration base
- Utilise the experience, knowledge and specialist skills of our organisation’s staff to the benefit of the assignment, our Clients and our Clients Customers
- Promote staff development through training and management to achieve a superior operational provision
- Ever strive to establish a close working relationship with our Clients, their Customers, Stakeholders and other related service providers to the benefit of the assignment
Gainsborough has achieved its present reputation through the philosophy of:
- Presentation and image
- Full and comprehensive assignment knowledge
- Operational procedure and duty knowledge
- Operational cooperation and team unity
- Customer-friendly service
These principles have enabled Gainsborough to provide a superior quality of service across a full spectrum of events including Exhibitions, Music Festivals, County Festivals, Major Sporting Events, Corporate Events, Media Events and Manned Guarding Assignments.
My husband and I would like to thank members of your security and welfare team for their help and kindness.
We attended the YCS Yugioh event at the London Excell in Hall S7, from the 25th to the 27th October with our son.
On the Saturday morning our son felt unwell while queuing outside. My husband took him to the front of the queue and explained they needed to get to the bathroom urgently. They were helped through by one of your team Michelle, who was one of the Welfare Officers that day.
Throughout that day and for the rest of the weekend, Michelle regularly checked up on us, checking that our son was ok and ensuring we knew where to access help if needed. Her professionalism, friendliness and kindness was much appreciated.
I am a Registered General Nurse with 30 years experience, including working in the army and the prison and I was very impressed with how your team supported the Yugioh event. There were over 2,500 players attending on the Saturday, 700 who I believe had to be turned away due to there not being enough places for them. Despite the added pressure this must have caused, (plus the 100,000 that were attending the Comic Con walking through too!) your staff were pleasant, smiling and made efforts to ensure that the event was kept safe. I’d like also to thank Phil, who we have seen at this YCS event for the last 3 years, who always says hello to us.
Michelle’s number on her hi- viz jacket was 491, apologies, I can’t remember Phil’s but he is always on duty in the YCS event hall.
I do hope that you can relay our thanks to your staff. Their timely help and kindness ensured that the weekend was as stress free and as fun as possible for us and our son.
MCM Comic Convention
Thank you so much. You guys will be my first port of call for any security needs for future events that I’m running at TP.
Please thank your guys for their absolute professionalism and good humour throughout the night. Your team were integral to the smooth running of the event and the positive response we have received from the management at Tullett Prebon and our brokers and clients this morning is owed to them as part of a slick operation!
Nadia CocklinMarketing and Communications | Tullett Pebon
Just wanted to thank you for looking after Olly and Stacey at last week’s boat show. I will be in touch if we take Olly down to the Sunseeker factory, be great for you to come along too. Maybe sort something out later in the Spring after the tour?
Should be going to Glastonbury also, so no doubt see you there!