My husband and I would like to thank members of your security and welfare team for their help and kindness.
We attended the YCS Yugioh event at the London Excell in Hall S7, from the 25th to the 27th October with our son.
On the Saturday morning our son felt unwell while queuing outside. My husband took him to the front of the queue and explained they needed to get to the bathroom urgently. They were helped through by one of your team Michelle, who was one of the Welfare Officers that day.
Throughout that day and for the rest of the weekend, Michelle regularly checked up on us, checking that our son was ok and ensuring we knew where to access help if needed. Her professionalism, friendliness and kindness was much appreciated.

I am a Registered General Nurse with 30 years experience, including working in the army and the prison and I was very impressed with how your team supported the Yugioh event. There were over 2,500 players attending on the Saturday, 700 who I believe had to be turned away due to there not being enough places for them. Despite the added pressure this must have caused, (plus the 100,000 that were attending the Comic Con walking through too!) your staff were pleasant, smiling and made efforts to ensure that the event was kept safe. I’d like also to thank Phil, who we have seen at this YCS event for the last 3 years, who always says hello to us.
Michelle’s number on her hi- viz jacket was 491, apologies, I can’t remember Phil’s but he is always on duty in the YCS event hall.

I do hope that you can relay our thanks to your staff. Their timely help and kindness ensured that the weekend was as stress free and as fun as possible for us and our son.

Thank you so much. You guys will be my first port of call for any security needs for future events that I’m running at TP.

Please thank your guys for their absolute professionalism and good humour throughout the night. Your team were integral to the smooth running of the event and the positive response we have received from the management at Tullett Prebon and our brokers and clients this morning is owed to them as part of a slick operation!

Just wanted to thank you for looking after Olly and Stacey at last week’s boat show. I will be in touch if we take Olly down to the Sunseeker factory, be great for you to come along too. Maybe sort something out later in the Spring after the tour?
Should be going to Glastonbury also, so no doubt see you there!